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 | Patient Handbook
SHS Patient Handbook
(59.8 K) |
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Patient Rights & Responsibilities
Patient Rights:
- To be treated with respect, dignity, and consideration of the individual patient's cultural, psychosocial, spiritual, and personal values, beliefs, and preferences.
- To be free from mental, physical, sexual, and verbal abuse, neglect, and exploitation while under the care of Student Health Services.
- To receive the best care available for your problem, without regard to national origin, race, age, gender, religious beliefs, sexual orientation, disability, or illness.
- To know the identity and professional status of individuals providing your care.
- To obtain from the provider, to the degree known, information concerning your diagnosis, treatment, and prognosis.
- To be informed (along with your family when appropriate) about the outcomes of care, including unanticipated outcomes.
- To have your pain assessed, treated and managed appropriately.
- To participate in decisions involving your health care and in resolving conflicts about care decisions.
- To refuse care, treatment, or services in accordance with law and regulation and to be informed of the medical consequences of such action.
- To refuse participation in research studies.
- To confidential treatment of disclosures and records, and to approve or refuse the release of such information, except where release is required by law.
- To a safe and accessible environment.
- To receive an itemized statement of the services provided by Student Health Services and information about fees and payment policies upon request.
- To voice concerns and/or recommend changes in policies and services.
Patient Responsibilities:
- To provide, to the best of your ability, accurate and complete information needed to assure your proper evaluation and treatment.
- To follow treatment plans recommended by your provider and to ask questions or discuss concerns with the provider when you do not understand or agree with the plan of treatment.
- To be respectful and considerate of other patients, Student Health Services staff and facility.
- To follow appropriate rules and regulations.
- To keep appointments reliably and promptly or to notify Student Health Service when you are unable to do so.
- To fulfill financial obligations for your care in a timely manner.
- To be familiar with your health insurance coverage and provide information necessary for appropriate provider referral, if needed.
- To accept consequences as a result of your actions.
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